PRODUCTION DESCRIPTION
BRAND:VanCleef&Arpels
STYLE:Earring
CONDITION: New
MAIN COLOR:White
MATERIAL: 18K White Gold
DIAMOND:With Diamond
Size Guide:
Can measure how many centimeters by oneself,
tell our customer service to determine the size directly.
|
Production Details |
Place Of Origin |
China |
|
Certification |
Jewelry Certification |
Shipping Service
&
Payment Terms |
Minimum Order |
1 Piece |
|
Price |
Whatsapp,Email,Phone Call |
|
Packaging |
Original Brand Gift Box Packaging |
|
Delivery Time |
1-3DAYS |
|
Payment Accept |
Western Union,MoneyGram,Bank Transfer |
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Supply Ability |
1500 Pieces/Month |
Features
&
Details |
Material |
18K Gold |
|
Customized |
Support Customized High Jewelry |
WARM PROMPT
Dear customer,
Please note that each My 18K Gold Fashion Jewelry creation is handmade.
As a result, each jewelry gold weights and diamond weights may differ slightly from one creation to the next.
Also,it is ok to choose the level of diamond.SI,VS or VVS depends on each customer.
At the same time, if you need a customized size, please contact our customer service directly.
Welcome to design personal style customization.
Best wishes.
QUESTION：
1. PRICE AND BOOKING
Customer:How to know the price?
Us: Welcome to chat with us on Whatsapp ,Message or Telegram.Send the picture directly and we will reply you asap.It is also ok for you to send Email for us.We are online 24h.
Customer: How many time will the jewelry finish?
Us: Welcome to check for us,Some popular style will in store.If dont in stock,It will take about
7-12days to produce.
If you order a lot, tell our customer service in advance, we will apply for the time.
Customer:Does the jewelry comes with original brands packaging?
Us: Sure.It will include original bags, boxes, certificates and cards.Will send pictures for you.
Customer:How to confirm the quality when you send?
Us: Before we prepare to send, we will take photos and video to confirm with you.
Customer:Can i see more picture of your work?
Us:Welcome to chat with our customer service and they will take more picture for you.
Customer:Do you sell jewellry for personal buyer or only for wholesaler?
Us:In fact, many of our clients are private buyers. You can order high-quality brand jewelry for your family, friends and yourself. If you're a jewelry reseller, that's great. We will provide free delivery and free original brand boxes, if you can order many items each time.
2. PAYMENT TERMS
Customer:How to pay for my order?
Us:Please tell me your order. I will tell you the price of the item, the shipping cost, the original box fee and the total amount. You can pay the money by western union,moneygram and banktransfer. We will process and issue your order as soon as possible after payment.
Customer:If the item dont in stock,what could i do?
Us:We will submit the order, and you will need to pay a 30% down payment. The production time is about 7 to 12 days. To ensure the quality of the jewelry.
3. SHIPPING TERMS
Customer: World wide shipping?
Us：Yes,we will calculate the actual shipping cost according to your country.
Customer:How long will it take to send to USA?
Us: Each customer we all use the fastest shipping airline.In addition to the weekend express will rest, normally the Second day will receive.Just take1-2days.
Customer: And how long will it take to send to Dubai,UAE and Saudi Arabia?
Us: Also take2-3days,We confirm.
4. QUALITY PROBLEM
Customer: What if I am not satisfied with the quality problem when i receive?
Us:In the three days you receive, if there is any quality problem, please contact with our customer service, arrange return and re-order. We will be patient until the customer is satisfied.
5. WARRANTY AND MAINTENANCE
Customer:My bracelet was bought here by you, and i wear it more than 3 years. Can you send it to you for renovation?
Us: Certainly. We offer a lifetime warranty service.
6. CHARACTERISTIC SERVICE
We will have records for each customer's order. If you have bought jewelry for us, buy it more than one year (including one year) and want to change the new style. We will provide the old replacement service, and your jewelry will be melted into a new style.
